
Chapter 8 Operating Instructions
CLV490 Bar Code Scanner
8-14 © SICK AG · Division Auto Ident · Germany · All rights reserved 8009993/RA61/2007-07-20
Troubleshooting
8.5.3 Malfunctions in Reading mode: result output errors
¾ Check whether the "Device Ready" LED lights up.
If the LED does not light, see Table 8-5, Page 8-9.
CLV490 in stand-alone configuration
Here: number of bar codes to be read = 1
Malfunction Possible cause Remedy
1. The "Read Result" LED (default setting:
Good Read) does not light up at the end
of the reading pulse.
– The "Result 2" switching output
(default setting: Good Read) is not
outputting a pulse
– The CLV490 outputs status ST=2 in
the reading result on the host inter-
face
(outputting of ST disabled by default)
– The CLV490 outputs the message
"no code" in the reading result of the
auxiliary interface
• Read not successful, since there was no
bar code in the reading field during the
reading pulse.
• Scan line positioned incorrectly.
• Bar code presented at incorrect reading
distance.
• The presented bar code’s module width
cannot be read by the CLV490 type be-
ing used.
Reading range (bar code evaluation range):
• Evaluation range of the scan line is
limited unfavourable (reading angle valu-
es).
– or –
• Parametrized rectangular reading area
does not match the conditions in situ.
• Position of the CLV490 referred to the
reading space not or incorrectly
parameterized.
Focus control:
• Focus control not activated.
• Synchronize read with presence of an
object in reading field. See Chapter 8.5.2
Malfunctions in Reading mode: reading
trigger errors, Page 8-10.
• Align CLV490. Is bar code at center of
scan line? Check the reading quality with
the "CLV-Setup" program: choose P
ER-
CEN-
TAGE EVALUATION. See Chapter 6.5.2 Per-
centage evaluation, Page 6-41.
• Check whether reading distance of bar
code is in the specified reading range?
• Present a bar code with an acceptable
module width. See Chapter 9 Technical
data, Page 9-1.
• In the "CLV-Setup" program: choose the
READING CONFIGURATION tab, click the AU-
TOFOCUS PARAMETERS respectively
DISTANCE CONFIGURATION button.
Are the min. and max. reading angle
values correct? Check with S
HOW RA-
LIMITS. See Chapter 6.5.5 Show RA-limits,
Page 6-46.
• In the "CLV-Setup" program: choose the
READING CONFIGURATION tab, READING AREA
section, READING AREA option, click the
R
EADING SPACE PARAMETERS button: are
the values for reading space correct?
• In the "CLV-Setup" program: choose the
D
EVICE CONFIGURATION tab, click the SCAN-
NER POSITION PARAMETERS button: are the
values correct?
• In the "CLV-Setup" program:
choose the READING CONFIGURATION tab,
F
OCUS CONTROL section: "Autofocus" or
"Inputs/serial" for event-controlled focus
position switchover selected? (for oscil-
lating mirror also "Oscillating Mirror Ex-
trema")
Table 8-8: Troubleshooting: result output errors in Reading mode (CLV490 in stand-alone configuration)
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